Moving to Alberta? How to Set Up Electricity and Natural Gas | Bright Fire Energy
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Moving to Alberta? How to Set Up Power and Gas

In Alberta your address sets who delivers your electricity and gas, and you choose who sells it to you. Find your wires company, gas company and town utilities office for 42 Alberta communities below, then set everything up in your first week.

Find your utilities Get the printable checklist

Quotable facts

  • •Alberta lets households choose their electricity and natural gas retailer; the local wires and gas utility delivers either way.
  • •If you never pick a retailer, your home is served by the default provider: the Rate of Last Resort for electricity (about 12¢/kWh through December 31, 2026) and the monthly default rate for gas.
  • •An Alberta electricity site ID has 13 digits and a natural gas site ID has 10 digits; both are printed on any bill for the home.
  • •Water, sewer and garbage come from your municipality, not your energy retailer.

How energy works in Alberta

Delivery charges are the same whichever retailer you choose. See what delivery costs in your area.

Your first week

Moving within Alberta instead? See taking Bright Fire with you.

Who delivers in your community

Electricity wires company, gas company and municipal utilities office, 42 Alberta communities
CommunityElectricity wiresNatural gasWater, sewer, garbage
CalgaryCity of Calgary wires utilityATCO GasCity of Calgary, 311
EdmontonCity of Edmonton wires utilityATCO GasCity of Edmonton, 311
AirdrieFortisAlbertaATCO GasCity of Airdrie, 311 (403-948-8800 from outside Airdrie)
AthabascaFortisAlbertaApex UtilitiesTown of Athabasca, 780-675-2063
BanffFortisAlbertaATCO GasTown of Banff, 403-762-1230
BarrheadFortisAlbertaApex UtilitiesTown of Barrhead, 780-674-3301
BeaumontFortisAlbertaApex UtilitiesCity of Beaumont, 780-929-1351
BlackfaldsFortisAlbertaATCO GasTown of Blackfalds, 403-885-4677
BrooksFortisAlbertaATCO GasCity of Brooks, 403-362-3333
CamroseFortisAlbertaATCO GasCity of Camrose, 780-672-4426
CanmoreFortisAlbertaATCO GasTown of Canmore, 403-678-7134
ChestermereFortisAlbertaATCO GasCity of Chestermere, 403-207-7071
CoaldaleFortisAlbertaATCO GasTown of Coaldale, 403-345-1318
CochraneFortisAlbertaATCO GasTown of Cochrane, 403-851-2500
Cold LakeATCO ElectricATCO GasCity of Cold Lake, 780-594-4494
DrumhellerATCO ElectricApex UtilitiesTown of Drumheller, 403-823-1302
EdsonFortisAlbertaATCO GasTown of Edson, 780-723-4401
Fort SaskatchewanFortisAlbertaATCO GasCity of Fort Saskatchewan, 780-992-6228
Fox CreekATCO ElectricATCO GasTown of Fox Creek, 780-622-3896
High RiverFortisAlbertaATCO GasTown of High River, 403-652-2110
HintonFortisAlbertaATCO GasTown of Hinton, 780-865-6014
InnisfailFortisAlbertaATCO GasTown of Innisfail, 403-227-3376
LacombeFortisAlbertaATCO GasCity of Lacombe, 403-782-1265
LeducFortisAlbertaApex UtilitiesCity of Leduc, 780-980-7163
MayerthorpeFortisAlbertaATCO GasTown of Mayerthorpe, 780-786-2416
MorinvilleFortisAlbertaApex UtilitiesTown of Morinville, 780-939-4361
OkotoksFortisAlbertaATCO GasTown of Okotoks, 403-938-8937
OldsFortisAlbertaATCO GasTown of Olds, 403-556-6981
Peace RiverATCO ElectricATCO GasTown of Peace River, 780-624-2574
Red DeerCity of Red Deer Electric Light & PowerATCO GasCity of Red Deer, 403-342-8203
Slave LakeATCO ElectricATCO GasTown of Slave Lake, 780-849-8000
Spruce GroveFortisAlbertaATCO GasCity of Spruce Grove, 780-962-7597
St. AlbertFortisAlbertaATCO GasCity of St. Albert, 780-459-1520 (option 2)
StettlerATCO ElectricApex UtilitiesTown of Stettler, 403-742-8305
Stony PlainFortisAlbertaATCO GasTown of Stony Plain, 780-963-2151
StrathmoreFortisAlbertaATCO GasTown of Strathmore, 403-361-2101
Swan HillsATCO ElectricATCO GasTown of Swan Hills, 780-333-4477 ext. 4
Sylvan LakeFortisAlbertaATCO GasTown of Sylvan Lake, 403-887-2141
TaberFortisAlbertaATCO GasTown of Taber, 403-223-6002
VegrevilleATCO ElectricATCO GasTown of Vegreville, 780-632-2606
WestlockFortisAlbertaApex UtilitiesTown of Westlock, 780-349-4444
WetaskiwinFortisAlbertaATCO GasCity of Wetaskiwin, 780-361-4453

Wires and gas from the AUC service area maps and each utility; municipal contacts from each town's official website (verified 2026-09-16 to 2026-10-27). Rural addresses near a town can be served by a different wires company or a gas co-op: check a bill for the home or call the utility.

Emergency and outage numbers

Save these for your area
UtilityWhat forPhone
FortisAlbertaPower outages310-WIRE (9473)
ATCO ElectricPower outages1-800-668-5506
Calgary wiresPower outages403-514-6100
Edmonton wiresPower outages780-412-4500
Red Deer Electric Light & PowerPower outages403-342-8111
ATCO GasGas leaks and emergencies1-800-511-3447
Apex UtilitiesGas leaks and emergencies1-866-222-2068

Emergency? Call 911 first. Retailers, Bright Fire included, cannot restore power or fix a gas leak.

Moving to Alberta FAQ

How do I set up electricity when I move to Alberta?

Pick a retailer and sign up for your new address before you move in. You will need the address and move-in date, and a site ID if you have it (13 digits for electricity, 10 for natural gas, printed on any bill for that home). Your local wires company delivers the power whichever retailer you choose.

Who is my electricity provider in Alberta?

Two companies are involved. Your wires company is set by your address (FortisAlberta, ATCO Electric, or a city utility in Calgary, Edmonton, Red Deer and a few other places). Your retailer, the company that sets your rate and sends the bill, is your choice.

What happens if I do not pick a retailer?

Your home is served by the default provider for its area. For electricity that is the Rate of Last Resort, about 12¢/kWh through December 31, 2026; for natural gas it is the default gas rate, reset every month. You can sign up with a retailer at any time.

Is Alberta's electricity market different from other provinces?

Yes. In Alberta you choose the company that sells you electricity and natural gas, and the wires and pipes stay with your local utility. Many other provinces have a single public utility that both delivers and sells power.

Who handles water, sewer and garbage?

Your town or city, not your energy retailer. Call the municipal utilities office (numbers in the table below for the towns we cover) to open an account in your name.

How long does it take to set up power and gas?

You can sign up with Bright Fire in as little as 4 minutes. The switch itself can take up to 10 to 30 days, so sign up as soon as you know your address and move-in date. Approval includes a credit check.

What if my new home is in a gas co-op area?

In gas co-op areas your natural gas comes through the co-op. You can still choose your electricity retailer.

Related guides

New Home Utilities Checklist (printable)Read the guide →Electricity Delivery Charges in AlbertaRead the guide →Alberta Utility Companies: Who Delivers, Who BillsRead the guide →What Happens After You Sign UpRead the guide →

Setting up a new home?

See fixed and variable plans for electricity and natural gas, or run the free Bill Check.

See gas and electricity rates Run the free Bill Check

Ready now? Sign up in as little as 4 minutes; the switch itself can take up to 10 to 30 days. Already with us for electricity? Add natural gas on the same sign-up. Questions? Call (780) 779-7188.

Sign Up - As Little As 4 Minutes

No cancellation fees on residential electricity