Alberta's No-Penalty Energy Provider
Switch to Bright Fire Energy - or switch away - without ever paying a cancellation penalty on residential electricity or variable natural gas. We keep your business by earning it, not by trapping you in a contract.
Found a better deal? Moving? Just want to try something different? Cancel your residential electricity with Bright Fire Energy at any time - fixed or variable. You pay $0 in exit fees, early termination charges, or cancellation penalties. Variable natural gas is also $0. Fixed natural gas contracts carry a $250 early exit fee.
Even on our fixed-rate residential electricity plans, there's no cancellation fee. You get the price protection of a 1, 2, 3, or 5-year rate without the penalty of being locked in. For natural gas, variable plans have no exit fee; fixed-rate contracts have a $250 early exit fee.
Our only recurring fee is a straightforward $9.99/month admin fee. No surprise charges on your final bill, no "account closure" fees. The only exit fee across all our plans is the $250 early exit on fixed natural gas contracts.
Everything on this page describes our residential plans. Business plans are quoted separately, and fixed-rate business contracts (electricity and natural gas) may be subject to liquidated damages if cancelled before the end of the contract term, as set out in your enrollment agreement. Call us at (780) 779-7188 before enrolling and we'll walk you through the exact terms for your business.
| Feature | Bright Fire | Typical Retailer |
|---|---|---|
| Cancellation fee (electricity) | $0 | $50-$200+ |
| Early exit fee (natural gas fixed) | $250 | $150-$500 |
| Early termination charge (electricity) | $0 | $100-$500 |
| Contract lock-in required | No | Often Yes |
| Fixed electricity with no penalty | Yes | Rare |
| Deposit required | No* | Sometimes |
*On approved credit.
We believe energy providers should earn your business every month - not lock you into a contract and hope you forget about it. That's why we eliminated cancellation fees on all residential electricity plans and variable natural gas.
Many Alberta energy retailers use cancellation fees as a safety net: sign customers up with promotional rates, then make it expensive to leave when those rates go up or when service disappoints.
We chose a different approach. Bright Fire Energy keeps rates competitive, provides real customer support from people in Alberta, and donates 10% of profits back to local communities. Fixed natural gas contracts carry a $250 early exit fee due to commodity hedging costs - but that's it. No hidden charges, no inflated penalties. If another provider offers you a genuinely better deal, we want you to have the freedom to choose - and we'll work to earn you back.
That's what being a locally owned, community-focused energy company means.
Join Albertans who chose a local energy provider that gives back. Enrollment takes about 4 minutes and there are no cancellation fees on residential electricity.
Enroll Now - It's Free to SwitchOr call us: (780) 779-7188